Name: Back in the Saddle Customization Event
Start: 2025-09-13T07:00:00-05:00
End: 2025-09-13T10:00:00-05:00

Question 1

How do I attend the Back in the Saddle customization event?

Accepted Answer

Secure your FREE ticket to the event here and present your ticket at Eden Prairie Center from Noon to 3pm. Don’t forget to bring your item purchased at Eden Prairie Center to be customized!

Question 2

Do I have to pay to attend the Back in the Saddle customization event?

Accepted Answer

The event is FREE! But you do need to register for a FREE ticket IN ADVANCE.

Question 3

How will I receive my ticket to attend the Back in the Saddle customization event?

Accepted Answer

Upon registering for your ticket, you will receive your ticket and details via Eventbrite at the email you provide at the time of registration.

Question 4

Can I attend the Back in the Saddle customization event without a ticket?

Accepted Answer

Walk-ups without a ticket will be served based on availability only. If you do not have a ticket, you are not guaranteed to have your item customized.

Question 5

Where in Eden Prairie Center will the Back in the Saddle customization event take place?

Accepted Answer

The Back in the Saddle customization event will be held in Center Court.

Question 6

What is the minimum age requirement to attend the Back in the Saddle customization event?

Accepted Answer

If you are under 18 years of age, you must have a parent or guardian register for your free ticket.

Question 7

What types of customizations will be available?

Accepted Answer

You will be able to customize your product purchased at Eden Prairie Center with up to 2 patches as part of a patch bar! Items best for patches include hats, jeans, cotton or a poly/cotton blend tees and sweatshirts. Follow Eden Prairie Center on Instagram for more inspiration leading up to the event!

Question 8

How long will the customization of my item take?

Accepted Answer

Expect to wait up to 10 minutes for your item to be customized.

Question 9

Can I have my item customized any way I want?

Accepted Answer

You will select a customization from a set of available options. Each guest is limited to 2 patches per item in order to ensure we can serve all ticketed guests.

Question 10

Can I pay for additional customizations?

Accepted Answer

No, not at this event but we encourage you to connect with our vendor for additional opportunities outside of this event!

Question 11

What kinds of items can I bring to have customized? Are there any restrictions?

Accepted Answer

For the patch bar, we are limited to only adding patches to hats, jeans, cotton or a poly/cotton blend tees and sweatshirts. If we do not feel something will press appropriately at the event, we have the right to turn away a customer/suggest something else. To ensure all ticketed guests can be served, each guest is limited to one item.

Question 12

How do I care for and wash my product after it has patches added?

Accepted Answer

Items once pressed are to be washed inside out on a gentle cycle.

Question 13

Where can I purchase an item to be customized during the event?

Accepted Answer

A large number of tenants offer products that can be customized. We encourage you to look at the Eden Prairie Center directory for specific details about each store.

Question 14

Do I need to purchase my item at Eden Prairie Center in order to have it customized?

Accepted Answer

Yes. Use it as an excuse to treat yourself to something new!

Question 15

What if I’m not pleased with my customized item?

Accepted Answer

If you are not pleased with your customization, please contact the center through the website contact form located here: https://www.edenprairiecenter.com/contact-us/.

Question 16

Can my customized item be shipped to me?

Accepted Answer

No. You must pick up your item in person at Eden Prairie Center during the event.

Question 17

What happens to my item if I leave it with the vendor and do not pick it up?

Accepted Answer

Items left past the duration of the event will be donated to charity.

Back in the Saddle Customization Event

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